From 1st of October 2021, only Express Shipping will be available for all Australian Orders.
Due to the increased delivery time of standard parcels and registered post, we have decided only to offer Express Post shipping until AusPost returns to a normal pre-covid delivery schedule. We believe that shipping via Express Post will help customers receive their goods promptly and reduce the incidence of missing and late deliveries.
Australia Post has been prioritising Express Post parcels since August. Prioritising Express Post means that other postal services are being de-prioritised, negatively impacting both standard parcels and general mail delivery times. From experience, we have found that the longer an item is in the delivery network, the higher the chance of it going missing. We believe a fast delivery has a much better rate of delivery.
As of 1st of October 2021, here is a summary of Australia Post delivery times when an item is shipped from QLD. Please be aware that it refers to Business days after the date of lodging.
Arrive in 4 to 6 Business Days. In our experience, some items are taking 4 weeks!
* If you are in QLD 1 to 2 Business Days
* If you are in NT/VIC 3 to 5 Business Days
* Everywhere Else is 2 to 4 Business Days
* If you are in QLD 2 to 4 Business Days
* If you are in NT/WA 10 to 13 Business Days (two to three weeks!)
* Everywhere Else is 5 to 9 Business Days (one to two weeks)
For more detailed information, visit https://auspost.com.au/service-updates/domestic-delivery-times
As Christmas approaches, Australia Post may have even more deliveries to contend with, adding more strain to the network. To help our customers receive their orders promptly, we believe that Express Post is the solution. We understand that shipping costs can seem high when only purchasing a small item; however, the cost of $11.90 is the price we pay from Australia Post for the satchel and allows you to pay just the one fee no matter the weight or number of items you purchase.
If you would like to make sure that your order is insured, then a signature is required. This shipping option is available for a flat fee of $14.95.
We will reassess the situation on a regular basis.
Thank you for your understanding.