Secure payment with PayPal
You will notice that I accept payment through PayPal or Direct Deposit. If you are paying with PayPal, you do not have to have a PayPal account. Go through the checkout process, click on PayPal as the payment method and you will be taken to the PayPal site for payment; use the link on the right of the screen "Don't Have a PayPal Account" if you are not a member. If you are a member, just enter your email address and password to log in to your PayPal account.
PayPal allows you to pay via credit card, debit card or PayPal Balance.
If paying via PayPal, you will be taken to the PayPal site. All information requested and processed here is via PayPal and I do not receive any of this information. After you have paid for the order, PayPal send us an email to say that you have paid and I can then finish processing your order.
PayPal payments will appear on your credit/debit card statement as "PAYPAL INSPIREWIRE".
Using PayPal for payment, keeps my costs down and provides a secure payment facility via the Internet. It also means you know that we are legitimate and have been validated by PayPal as well!
Paying Over the Phone
If you need to we can do a Payment over the phone. This is part of the PayPal Here service and we will need your Visa, MasterCard, Amex or Debit card details. Once the payment has been processed you will receive an email as a receipt from PayPal detailing your transaction.
Refunds will be issued in accordance with state laws. However NO refund is available on wire cut to size, used products or special orders - all sales are final. Returned products must be in their original packaging and unused. All postage and return costs are non-refundable (the buyers expense). Any refunds issued will be via PayPal or the original payment method.
As of the 1st of May 2017 we are collecting GST for the Australian Tax Office. Invoices issued do have the amount of GST you paid and can be found in your account online. You can also reprint your invoice if required. Just go into your account and select the "Order History" button. Each order is listed and if you click on the + button it will display the option to print the PDF invoice for the order.
We are a retail business and so we do not accept any ABN numbers, thank you for understanding.
New Zealand customers are not charged GST. If you login to your account and have a New Zealand delivery address you will see all prices are in Australian Dollars (AUD) with No GST (i.e. GST Excluded)