Australian Residents

Shipping is automatically calculated. Just add items to your cart, and the shipping cost will recalculate.

No Pickup Allowed.   All orders must be shipped. I do not have the necessary insurances or council permits required for pickup so please do not ask as the answer will always be "No pickups allowed". All orders must ship to a valid postal address. 

All orders will be sent via Australia Post. I use padded envelopes, Australia Post prepaid satchels, Express Post satchels and signature services. So when you checkout you can select standard postage, standard with signature, express or express with signature - the choice is yours. 

Once your item is shipped, I will not be held responsible for lost parcels. If you would like a way of tracking your order, please pay the extra for the signature delivery. The signature means that your package is scanned when received by your local postal service centre and will require a signature on delivery. It does not mean that it will be scanned at every point in the system. Therefore it is possible for your item to be posted and not scanned at all until received by your local postal service centre. 

Can I add to my Order?

Your order status must still be "Payment Accepted". To see the status of your order, log into your online account; view "Order History and Details" and confirm the current state of your order is "Payment Accepted". You receive an email when your order status is changed.  

If you have just placed an order and you wish to add another product(s):-

1. Add items to your cart.

2. Select "Checkout"

3. Select your address.

4. In the "Shipping Option" scroll to the bottom of the list and select "Add to an existing order not yet being prepared". This will give you free shipping so that you are only paying for the additional products. 

5. Pay for your order as normal.

When we process your orders, they will be combined into the same parcel and shipped via the carrier selected in your first order.

* Both orders must be shipped to the same address.

* Additional charges may apply if the original order carrier is a Priority Paid Envelope and a Satchel is required to combine multiple orders.  

International Orders

Where do we ship? 

Currently we ship to New Zealand and Australian addresses only.  New Zealand shipping includes tracking.  Please note that once your item is posted, I will not be held responsible for lost parcels.

Shipping is automatically calculated. Just add items to your cart, and the shipping cost will recalculate.

New Zealand customers do not pay GST. To view pricing without the GST (Australian Goods and Services Tax), you must create an account with a valid New Zealand address. Once you log in, the prices displayed will not include the GST.

Can I add to an order?

No.  This is not available for New Zealand customers due to weight limits altering shipping costs.  You will need to place a second order and pay for shipping; we will manually combine your orders and issue a voucher for any excess shipping that is not required.

 

Minimum Order Requirements

 

No I don't have minimum order requirements.

 

Handling Fees

 

Nope, I don't charge these :-)